Waveform 2x2 MIMO Panel Antenna Kit | 4G and 5G Compatible Modem, Router, Gateway and Hotspots | Cellular Antenna with 30ft RS240 Cable, U.FL, TS9, and SMA Adapters

We live in a fringe area and use Verizon 4G LTE for phone and internet. Verizon, when it's running right, is very good. Usually it is not, giving us "roaming" or one bar and uselessly slow, or just not there. This antenna system cleans up the signal-to-noise ratio which improves speed. It sometimes add a bar to strength but the company's c/s rep tells me that bar strength is not a reliable indicator, as it is not standardized across platforms. My results agree, counterintuitive as it seems. The system components appear to be good quality and the documentation is first rate. Do scan the QR code to "register" and let c/s know you are there.Now about the customer service...it's the absolute best I've experienced. You are talking/messaging with an actual tech person who speaks English, and has extensive product knowledge. And friendly.We use a Jetpack with Verizon. There are two small pop-out plugs in the lower edge of the device that can be pried out to reveal a pair of TS-9 plugs. The system provides a pair of pigtails that attach to adapters on the coax cable . The plugs are friction-fit, there is a note to that effect in the manual. It is important to relieve the strain on these in your final installation to avoid the coax cable putting pressure on them and pulling them out. I was able to put the adapters on the cables from the antenna and run the pigtails to the Jetpack to make a test rig to carry outside for readings. No need to carry the mount and cable with you...just watch the that the pigtails don't get pulled out in handling. I used the recommended speed test app by Ookla for monitoring. The tech even sent me a disturbingly recent sat view of my house with his recommended locations to test. The lightning protection kit (optional) is $99. I got two arrestors on Amazon for less than $40. One for each cable. All you'll need is some small wire to go from the fitting to the provided connector on the antenna mount, and some bare copper to go from the mount down to your ground rod. The mount is well painted so you will have to make some bare metal under a nut or bolt for good connection. Also, have a few inches of the bare wire extend up past the connection to the mount and file it to a point. The "lightning rod" is designed to bleed off charges that build up before they can attract the "Big One". If Mother Nature decides to send you a slap shot five-hole there is nothing you can do except not be nearby. This unit did not solve my primary problem, the lack of steady signal from Verizon, but it markedly improved what signal I get. My up/down numbers were great when we got signal and on balance we are better off for having this system. I recommend this system as a first step to get a better signal, as talking to Verizon doesn't seem to help much. As for Verizon, if you have tech problems, don't waste your time with their customer service...go right to Tech Services. Waveform's c/s are top notch, as previously stated. And read the manual FIRST, like they said.

I ordered this on a weekend. Then I called Waveform tech support on Monday. Tech Support was very helpful. I was told that this antenna mount was actually made for the eve of a home. But I elected to use it on my motorhome. I mounted the antenna right behind my AC unit so it was shielded from wind as I drive. I did use a bungee cord as a secondary hold down to measure for safety. Because of the panel design, the antenna will pick up a wide range of directionality yet because it’s not Omni directional it will increase signal to noise ratio by eliminating noise from the 180° direction behind the antenna. I told Tech Support that I had two primary goals. The first goal was to receive cell signals when camping rurally in my RV when cell signals were not very strong and bandwidth was poor. I was currently in Senator Wash Az, about 60 miles south of Quartzsite Az. My second goal was to be able to drive and utilize the antenna if needed. Tech Support said the driving factor would be best served by an Omni directional antenna, but the first goal would not be served well by the Omni directional antenna due to no gain factor. The flat panel antenna increases signal to noise ratio and this gives a gain which improves cell signal and bandwidth. So when I received the antenna, before actually mounting it to the roof I mocked up the installation temporarily and did some testing. The panel antenna did improve my signal and bandwidth. I used Speedtest by Ookla to make comparisons. My AT&T MR 1100 Netgear hotspot tested at about 25 Mb per second download speed with no antenna attached. With the Waveform panel antenna attached and pointed in the correct direction. My bandwidth went up to 49 Mb per second. Quite an improvement out in the boonies. As a second test, I wanted to see if I can drive with the antenna down and still receive a decent signal. So I lowered the antenna mast with the panel pointing straight upward from the roof. I thought this upward direction might receive a signal omni-directionally. I then used SpeedTest again and still had 25mbps. That’s doable for me. With 80 to 85% of my driving being on highways and in town, my bandwidth should be much greater most of the time. And when rural, I should still have an OK signal while driving most of the time. I highly recommend Waveform for their excellent products and Tech Support.

20x improvement in internet speed. Verizon MiFi 8800L.

I'm using this directional antenna with an outdoor 4G LTE modem/router unit located in woods on the edge of a cell boundary. Compared to the stock 5dB omnidirectional antennas, this antenna adds enough signal strength to make the connection reliable.Stock antennas gave, on average: RSRQ -18db, RSRP -109dBm, SNR -4dBThis WaveForm 2x2 MIMO antenna gives, on average: RSRQ -9dB, RSRP -102dBm, SNR 11dBAiming the antenna is easy once you know which cell is selected by the router. Query the router for the cell identity, use a site like CellMapper to locate that cell/tower on a map, then aim the antenna at that tower. I did not notice that high accuracy in aiming was necessary; anywhere within 15 degrees either way made no discernable difference in signal strength. (In my location, anyway, signal readings vary quite a bit in the normal course of events, so fine tuning antenna direction requires extended measurements to confirm the average readings were better or worse.)Note this 2x2 MIMO antenna is designed for modems with 2 cellular antenna ports and that support carrier aggregation.WaveForm support is both responsive and very competent. They understand RF propagation very well, can help select the best antenna for your modem, and help you install it in an optimal location and aim it properly. I highly recommend them and their products.